Terms & Conditions
These Terms govern your relationship with the operator of gambinoslot at gambinoslotz.com ("the Website") and set out your rights, obligations and the rules applicable to all services provided. By accessing or using the Website, you agree to be bound by these Terms in full. Effective date: 1 January 2025.
Definitions
- Operator: The legal entity operating the Website and providing services to Users.
- User: Any person visiting the Website, whether or not registered.
- Player: A registered User who participates in games for virtual credits or other rewards.
- Bet: A stake placed by a Player on a game outcome, made with virtual credits.
- Bonus: Promotional credits or features granted under specific conditions.
- Wager: The act of staking a Bet using available credits, including Bonus amounts.
- KYC: 'Know Your Customer' identity verification process required under applicable regulations.
Account Registration
- Age Requirement: You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to register. AU law strictly prohibits underage gambling participation.
- Registration Process:
- Complete the online form with accurate personal details.
- Verify your email address through a confirmation link sent by the Operator.
- Provide KYC documents (government-issued ID, proof of address) as requested before withdrawals.
- User Obligations:
- Maintain accurate and up-to-date account information.
- Keep your password confidential; you are responsible for all activities under your account.
- Notify Support immediately at [email protected] if you suspect account compromise.
Betting & Gameplay Rules
- Bet Placement: Bets may be placed only when you have sufficient credits; minimum and maximum bet amounts are stated within each game.
- Types of Bets: Straight bets, multi-line wagers, and in-game feature bets are permitted.
- Cancellation & Modification: Once accepted, a bet cannot be cancelled or altered except in the event of a demonstrable technical fault.
- Conduct: Players must refrain from insulting, threatening, or harassing others in live chats. Fraudulent behaviour, use of scripts/bots, or collusion leads to immediate suspension.
Bonus Terms
- Activation: Bonuses are activated upon compliance with stated eligibility criteria (e.g., new Player sign-up, specific in-game actions).
- Wagering Requirements: Bonus funds must be wagered a specified number of times (default: 30x) within 30 days from allocation before withdrawal eligibility.
- Exclusions: Certain games may be excluded from fulfilling wagering requirements; these will be notified in advance.
- Prohibitions: Combining multiple promotions where such is expressly forbidden is not allowed; abuse may result in forfeiture.
Payments & Withdrawals
- Deposit Methods: AU-accepted payment cards, e-wallets, and approved cryptocurrencies.
- Withdrawal Methods: Same as deposits where possible; withdrawals to third-party accounts are prohibited.
- Limits & Fees: Daily and monthly limits apply based on AUD equivalents. The Operator does not charge transaction fees but your provider may impose charges.
- Processing Times: Deposits are generally instant; withdrawals require up to 5 business days post-KYC approval.
- Refunds: Bets placed in error are non-refundable; bonus refunds are at the Operator's discretion where technical faults occur.
Limitation of Liability
The Operator undertakes to ensure fairness of games and accuracy of results, with all randomisation processes certified by independent auditors. The Operator is not liable for losses arising from:
- Internet or network interruptions beyond Operator's control.
- Technical failures of devices or browsers used by the Player.
- Gameplay interruptions due to scheduled maintenance with prior notice.
Maximum compensation for any claim shall not exceed the amount wagered in the bet that gave rise to the claim.
Intellectual Property Rights
All content, trademarks, graphics, game software and code on gambinoslotz.com are owned or licensed by the Operator. Copying, reproduction, distribution, modification or public display without written consent is strictly prohibited.
Privacy & Data Protection
Your personal data is processed in accordance with our Privacy Policy, which complies with AU Privacy Act 1988 principles. By using the Website, you consent to such processing for purposes including account management, regulatory compliance, and responsible gambling monitoring.
Changes to Terms
The Operator may amend these Terms at any time. Users will be notified by email to their registered address and through a notice banner on the Website. If you do not agree to the updated Terms, you should discontinue using the Website; continued use constitutes acceptance of changes.
Termination & Suspension
- Grounds: Breach of these Terms, fraudulent activity, underage registration, or regulatory requirements.
- Procedure: The Operator will notify you by email of suspension or termination, stating reasons and effective date. Funds in your account (excluding bonuses subject to conditions) will be returned via your original payment method.
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Australia. Any dispute shall be subject to the non-exclusive jurisdiction of competent courts in New South Wales, Australia, unless otherwise required by mandatory law. The parties may agree to resolve disputes via arbitration administered in Australia under applicable arbitration rules.
Contact Information
For inquiries, please reach out to us via:
- General: [email protected]
- Support: [email protected]
- Sales: [email protected]
- Press: [email protected]
- HR: [email protected]
Mailing Address: