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Responsible Gaming

Responsible gaming refers to maintaining a balanced, conscious approach to gambling entertainment. At gambinoslot operating via gambinoslotz.com, the aim is to ensure that gameplay remains a form of leisure, never compromising your financial stability, personal wellbeing, or relationships. We are committed to supporting players in Australia with the tools, information, and assistance needed to keep gambling safe and enjoyable. Our dedicated support team is available to provide guidance in recognising risks and accessing help at any time.

Risk Awareness

OBSERVE: Gambling carries inherent risks, and excessive play may lead to addiction. Players in AU are encouraged to remain vigilant for early warning signs.

  • Betting more frequently or with larger amounts than planned
  • Thinking about gambling when engaged in other activities
  • Chasing losses despite financial pressures
  • Neglecting work, studies, or personal relationships due to gambling
  • Feeling irritable or distressed when not playing

Self-Assessment Test: If you answer "Yes" to two or more of these questions, consider taking proactive measures:

  • Do I hide my gambling from friends or family?
  • Have I borrowed money or sold possessions to gamble?
  • Do I feel I cannot stop gambling even when I want to?
  • Am I using gambling to avoid dealing with personal problems?

Limits & Tools

EXPAND: AU regulations encourage the availability of voluntary limits to reduce gambling-related harm. At gambinoslotz.com, you can manage your play via your account settings.

  1. Deposit Limits: In your personal account, navigate to Settings > Responsible Gaming > Deposit Limits. Choose daily, weekly, or monthly limits, enter your desired AUD amount, and confirm. Limits cannot be increased immediately; increases take effect after 24 hours.
  2. Time Limits: Under Session Controls, set a session timer (e.g., 1-3 hours). A notification will prompt you when the limit is reached.
  3. Time-Out: To take a short break, select Time-Out for 24, 48, or 72 hours. During this period, login and gameplay will be disabled.

Self-Exclusion

REFLECT: If limits are insufficient, self-exclusion offers stronger protection. This is in line with Australian consumer protection measures.

  1. Log into your account and go to Responsible Gaming > Self-Exclusion.
  2. Choose your exclusion period: minimum 6 months, or permanent (lifetime).
  3. Read and agree to the terms, then confirm your decision. This action cannot be reversed until the set period ends.
  4. Support contacts: Email [email protected] to request assistance or discuss options.

Consequences: You will not be able to log in or place bets. Remaining balances will be addressed per our withdrawal terms; refunds are subject to completion of age and identity verification. Loyalty points and bonuses will be forfeited.

Support Resources

Help for Family

If you suspect a loved one is experiencing gambling harm, approach with empathy and without judgment. Choose a calm moment to express your concerns, focus on observable behaviours, and offer information on available help. Encourage them to contact a helpline or counsellor and offer to accompany them to meetings.

Next steps may include consults with a psychotherapist, contacting hotlines, or joining family peer support chats.

Operator's Commitment

gambinoslot implements internal monitoring to detect risky play patterns, including:

  • Analysis of betting frequency and session length
  • Tracking of deposit escalation over short periods
  • Automated warning messages triggered by risk thresholds

Our Responsible Gaming team may proactively contact you via registered email if patterns suggest potential harm, offering information on limits, self-exclusion, and professional resources. This is in adherence to AU harm minimisation guidelines.

Updates

Any changes to this Responsible Gaming Policy will be communicated via on-site banners and direct email to registered players. The latest version will always be available on gambinoslotz.com.

Last updated: 15 January 2025

Contact & Feedback

For queries or requests related to responsible gaming, contact our dedicated team:

We respond to all support requests within 24 hours. A feedback form for self-control and support requests is accessible via the Responsible Gaming section in your account menu.